Commercial Kitchen Extraction Failure 

If your site reports that it’s got “no extraction”, what that normally means is the extraction system has failed, which in turn is causing loss of gas and affecting trade. In commercial kitchens, that’s trade critical — if it’s not repaired quickly, it usually results in loss of business.

Nationwide Commercial Kitchen Ventilation Repairs

With us, you’ll be dealing with a nationwide breakdown service for the commercial catering industry, attending your reactive breakdown calls where something has failed.

We’ll come to your site, find out what’s failed, and give you a cost to repair it, whether that’s a simple issue or something more involved across the system.

How Our Breakdown Repair Process Works

When you report a job, we’ll usually ask for as much information as possible before attending. We direct our customers through WhatsApp so you can send images and videos of what’s on site.

That lets us review things like fans, controllers, gas interlock system, extraction canopy, access and limitations, and then provide a cost based on what’s likely required.

You’ll usually be given a worst case cost upfront, so if it needs something like a new fan, scaffold and multiple engineers, that’s already covered. From there we can send a team with all the necessary equipment and consumables on the van to get it sorted.

The aim is to attend and fix it, not just attend and look at it.

Faster Fixes, Not Just Faster Response

We won’t promise to be the fastest to site. You might get a local electrician there quicker, but you’re not always going to get the same outcome.

What we focus on is fixing it properly. We aren’t the fastest on diagnostics… we are the fastest on the repairs.

A big part of that is experience and preparation. We carry comprehensive van stock and have built up a very diverse range of stock that suits a wide range of systems.

We also gather as much information as possible before going to site, so we’re not sending vans around the country just to diagnose faults.

Example: Getting a Site Back Up and Running

A call comes in late Friday afternoon — the site is down, no extraction, and trade is lost for the weekend. We review images from site, provide a cost, get approval, and start sourcing parts immediately, including out-of-hours where needed. Engineers are scheduled and attend early the next morning. The repair is completed, and the kitchen is back up and running in time for breakfast service.

This is the type of turnaround you can expect in the right scenario. The focus is on gathering enough information upfront to avoid delays, arriving prepared, and completing the repair in a single visit wherever possible.

Common Ventilation System Failures We Repair

That can involve anything from fan failures, motor failures, control failures, through to gas interlocking systems, which are a main one.

It could be a controller, broken cable, interlock playing up, blown fuse, blocked grill, or a whole range of faults. Anything related to a commercial kitchen ventilation system that fails and stops it operating properly.

Repair vs Upgrade: What’s the Right Approach?

When something fails, there are usually two options.

A repair is typically a like-for-like swap to get the system back up and running as quickly as possible. That’s the quickest route, but it can leave the system non-compliant or not fit for purpose.

The alternative is to look at the system as a whole. Sometimes the fan might be undersized, the canopy not fit for purpose, or there may not be enough fresh air. In those cases, we recommend upgrading to make it compliant and functional.

You’ll usually be given both options — a quick fix to get trading, or a proper upgrade to bring the system up to standard.

Report a Ventilation Breakdown

If you’ve got a site reporting issues with extraction or that’s down, get in touch.

Send over what you’ve got — images, details, anything available — and we’ll take a look and tell you what it’s going to take to get your site back up and running.